Committed, Community-Driven Healthcare Services
Welcome to Our Practice!
Located in Seneca, SC, Upstate Medical Associates, P.A., is an independently owned practice that focuses on a comprehensive range of services along with same-day and walk-in appointments. We proudly provide progressive family and occupational medicine as well as aesthetic well-being in a pleasant and inviting environment.
“I love my Doctor and this place. They are all so helpful with anything. I’ve never felt rushed and they actually listen to me. I would recommend Upstate Medical to anyone”
Sharon
“Very friendly and helpful. Never have to wait long in the waiting room. The nurses and doctors pay attention to your concerns and give you their full attention.”
Bob
“The most caring staff. Always ready to accommodate whatever the need. Highly recommended.”
Clinton
“Im a new patient there and had a excellent experience with upstate medical. Dr. Richardsons nurse was awesome explaining how they do things there. And both Dr. Richardsons and his nurse listens to any concerns you might have. And the ladies at the front desk were nice and polite.”
Chris
Accepted Insurances
Chartspan is a company that we are partnering with that provides chronic care management services to our Medicare patients. If a patient chooses to enroll in the program, they will have 24/7 access to a nurse that provides any kind of assistance outside of the office visit with their provider at UMA. They will receive monthly calls from their nurse to discuss their chronic conditions, encourage compliance and assist with anything else they may need.
Need to check appointments, records, or prescriptions? There’s an app for that! Download the athenaPatient app and access your patient portal anytime, anywhere—available on Google Play and the Apple App Store.
Frequently Asked Questions
Upstate Medical Associates, PA is an independent practice, what does that mean?
We are not owned by a hospital, health system or other entity. This allows us to offer more services to our patients.
Can I be seen for a same day appointment?
Yes! We have open appointments available day for our established patients. If you are unable to come at the available appointment time, you can come in during our walk in hours to see the next available provider. Our walk in hours are: Mon – Thurs 8:00 AM – 11:45 AM, 1:45 PM – 4:45 PM, & Friday 8:00 AM – 11:30 AM.
Do I need to make an appointment for my DOT physical?
No. DOT physicals are performed daily during our walk in hours. You will need to bring a list of all current medications with you.
What makes your practice different from other healthcare providers in Seneca?
We’re an independently-owned, family practice, focused on personalized, patient-first care. Our providers take time to listen, explain, and ensure every patient feels heard and valued.
Do you offer same-day or walk-in appointments?
Yes! We provide both same-day appointments and walk-in availability to make getting care simple and convenient.
What types of services do you offer?
We provide comprehensive family medicine, occupational health services, in-house labs and xray, and aesthetic treatments—all in one location for your convenience.
How much time will my providers spend with me during my visit?
Our providers are committed to giving you ample time and attention to fully address your concerns.
What can I expect when I arrive for my appointment?
Our team is committed to a welcoming experience from check-in to checkout. We continuously train our staff to ensure every patient interaction is professional and courteous.
How do you handle patient privacy?
Protecting your privacy is a top priority. We follow strict protocols to ensure sensitive information is handled discreetly and respectfully.
What happens if there’s a delay during my visit?
While we strive to stay on schedule, healthcare needs can vary. If delays occur, our team works to keep you informed and minimize wait times as much as possible. Should you need to reschedule, please notify our front desk staff.
Are you updating your equipment and facilities?
Yes. We are committed to ongoing improvements in technology and equipment to ensure patients receive high-quality, modern care.
When should I arrive?
To maximize the patient’s experience, we recommend arriving 15 minutes prior to your appointment.
What should I bring to my appointment?
Please remember to bring your current insurance cards and drivers license. Also, remember to bring all your medications, not just your medication list.
Business Hours
Monday — Thursday
8:00 AM to 12:00 PM, 1:45 PM - 4:45 PM
Friday
8:00 AM to 11:30 AM
